Plitch not starting

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avenger.bg
7 Posts
Closed
2/1/2024
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Plitch is not starting, it sits for 10 seconds in task manager with 584k memory usage and then disapear. It happand after last update. Also plitch utilities are missing. Deleting its data, running as admin etc didnt helped. Tried reinstaling and even restarting several times.

2/1/2024
14
999+
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avenger.bg
7 posts

Plitch is not starting, it sits for 10 seconds in task manager with 584k memory usage and then disapear. It happand after last update. Also plitch utilities are missing. Deleting its data, running as admin etc didnt helped. Tried reinstaling and even restarting several times.

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Fezi
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#1
2/1/2024

Hey avenger.bg,

the PLITCH Utilities tool is not available anymore for the new PLITCH 2.0 client.

Please make sure that your firewall/antivirus isn't blocking PLITCH. The best way to ensure this is to set an exception for PLITCH in your firewall/antivirus.

If that still doesn't work, please submit a support-ticket, then we can take a closer look at the issue. https://www.plitch.com/en/support

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#1
2/1/2024
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Fezi
4507 Posts
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Hey avenger.bg,

the PLITCH Utilities tool is not available anymore for the new PLITCH 2.0 client.

Please make sure that your firewall/antivirus isn't blocking PLITCH. The best way to ensure this is to set an exception for PLITCH in your firewall/antivirus.

If that still doesn't work, please submit a support-ticket, then we can take a closer look at the issue. https://www.plitch.com/en/support

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avenger.bg
7 Posts
#2
2/1/2024

I already disabled my firewall and antivirus before i posted ... after carefully examining windows logs, it seems Plitch is crashing due to .NET, couldnt get any info on the error tho, event id is 1026, which is generic.


Application: PLITCH.exe

CoreCLR Version: 7.0.1423.51910

.NET Version: 7.0.14

Description: The process was terminated due to an unhandled exception.

Exception Info: System.TypeInitializationException: The type initializer for '<Module>' threw an exception.

 ---> System.DllNotFoundException: Unable to load DLL 'Microsoft.WindowsAppRuntime.dll' or one of its dependencies: The specified procedure could not be found. (0x8007007F)

   at .cctor()

   --- End of inner exception stack trace ---


Ill try later look into that library and download a fresh copy.


At first after update all executables from the plitch was missing, so i had to do a fresh install, and then this happand.


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#2
2/1/2024
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avenger.bg
7 Posts

I already disabled my firewall and antivirus before i posted ... after carefully examining windows logs, it seems Plitch is crashing due to .NET, couldnt get any info on the error tho, event id is 1026, which is generic.


Application: PLITCH.exe

CoreCLR Version: 7.0.1423.51910

.NET Version: 7.0.14

Description: The process was terminated due to an unhandled exception.

Exception Info: System.TypeInitializationException: The type initializer for '<Module>' threw an exception.

 ---> System.DllNotFoundException: Unable to load DLL 'Microsoft.WindowsAppRuntime.dll' or one of its dependencies: The specified procedure could not be found. (0x8007007F)

   at .cctor()

   --- End of inner exception stack trace ---


Ill try later look into that library and download a fresh copy.


At first after update all executables from the plitch was missing, so i had to do a fresh install, and then this happand.


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Encrypted_God
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#3
2/2/2024

Fresh install of Windows?

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#3
2/2/2024
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Encrypted_God
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Fresh install of Windows?

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avenger.bg
7 Posts
#4
2/3/2024

Nope, a veeery old one. The previous version worked fine, didnt used it couple of months, it requested update, and that happened. After a bit digging .... the mentioned library is part of Windows App SDK.... which i dont have installed obviously. Nothing changed to the system, no new software or old removed.... cba download the dll and all its dependencies.

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#4
2/3/2024
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avenger.bg
7 Posts

Nope, a veeery old one. The previous version worked fine, didnt used it couple of months, it requested update, and that happened. After a bit digging .... the mentioned library is part of Windows App SDK.... which i dont have installed obviously. Nothing changed to the system, no new software or old removed.... cba download the dll and all its dependencies.

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Encrypted_God
125 Posts
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#5
2/3/2024
2/3/2024 avenger.bg wrote

Nope, a veeery old one. The previous version worked fine, didnt used it couple of months, it requested update, and that happened. After a bit digging .... the mentioned library is part of Windows App SDK.... which i dont have installed obviously. Nothing changed to the system, no new software or old removed.... cba download the dll and all its dependencies.

Old OS? Previous version of PLITCH? Kind of vague. I'm not sayin that's your intent, it may be my understanding of what you're sayin.😕 Also...Did windows crash? because that's a crash code or BSOD

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#5
2/3/2024
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Encrypted_God
125 Posts
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2/3/2024 avenger.bg wrote

Nope, a veeery old one. The previous version worked fine, didnt used it couple of months, it requested update, and that happened. After a bit digging .... the mentioned library is part of Windows App SDK.... which i dont have installed obviously. Nothing changed to the system, no new software or old removed.... cba download the dll and all its dependencies.

Old OS? Previous version of PLITCH? Kind of vague. I'm not sayin that's your intent, it may be my understanding of what you're sayin.😕 Also...Did windows crash? because that's a crash code or BSOD

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avenger.bg
7 Posts
#6
2/5/2024

Thats aplication crash event code, not BSOD, windows 7 ultimate fully patched, not sure for the old version of plitch, didnt used it couple of months, probably 2.0..... actualy i tried this: installed 2.0 and it started enough to autoupdate and the new version wont run.

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#6
2/5/2024
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avenger.bg
7 Posts

Thats aplication crash event code, not BSOD, windows 7 ultimate fully patched, not sure for the old version of plitch, didnt used it couple of months, probably 2.0..... actualy i tried this: installed 2.0 and it started enough to autoupdate and the new version wont run.

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