Plitch internet problem

my internet is on but the app is not working
theyre saying to turn it on what can i do

my internet is on but the app is not working
theyre saying to turn it on what can i do

Hey usairam,
Please try a clean uninstallation with the "Uninstall PLITCH" .exe. You can find this by right-clicking on the PLITCH icon and opening the storage location. There you will find a file with the name "unins000". Use it to uninstall PLITCH and then restart your PC. Then download it again with the setup from our website: https://www.plitch.com/en/downloadsoftware
Which firewall / antivirus program are you using?

Hey usairam,
Please try a clean uninstallation with the "Uninstall PLITCH" .exe. You can find this by right-clicking on the PLITCH icon and opening the storage location. There you will find a file with the name "unins000". Use it to uninstall PLITCH and then restart your PC. Then download it again with the setup from our website: https://www.plitch.com/en/downloadsoftware
Which firewall / antivirus program are you using?

I wonder if he/she is asking about the Mobile App

I wonder if he/she is asking about the Mobile App