Plitch Client never loads

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NiteMare1991
4 Posts
Closed
11/3/2024
6
41

Hello. I had an issue with my AV and it broke Plitch. I removed the AV for the time being and reinstalled Plitch a few times and get the same result. I did an uninstall, reboot, install. I cleared all plitch data from my APPDATA folders and Program Files. Running as admin does not change the outcome. I am using the 2.7.1 installer.


The end result is that the launcher starts but never loads the start page or anything at all. just blank and blue. Appreciate the help.

11/3/2024
6
41
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NiteMare1991
4 posts

Hello. I had an issue with my AV and it broke Plitch. I removed the AV for the time being and reinstalled Plitch a few times and get the same result. I did an uninstall, reboot, install. I cleared all plitch data from my APPDATA folders and Program Files. Running as admin does not change the outcome. I am using the 2.7.1 installer.


The end result is that the launcher starts but never loads the start page or anything at all. just blank and blue. Appreciate the help.

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IronJulia
47252 Posts
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#1
11/4/2024

Hey NiteMare1991,

Please try a clean installation with the “Uninstall PLITCH” .exe. You can find this by right-clicking on the PLITCH desktop icon and selecting "open file location". There you should be able to find a file called “unins000”. Use it to uninstall PLITCH and then restart your PC. After that download it again with the setup from our website: https://www.plitch.com/en/downloadsoftware

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#1
11/4/2024
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IronJulia
47252 Posts
Achivement: Forum Grandmaster
Achivement: I'm feeling retro!
Achivement: Friendly

Hey NiteMare1991,

Please try a clean installation with the “Uninstall PLITCH” .exe. You can find this by right-clicking on the PLITCH desktop icon and selecting "open file location". There you should be able to find a file called “unins000”. Use it to uninstall PLITCH and then restart your PC. After that download it again with the setup from our website: https://www.plitch.com/en/downloadsoftware

0 0
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NiteMare1991
4 Posts
#2
11/4/2024

😢 Same outcome. Image of the launcher.




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#2
11/4/2024
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NiteMare1991
4 Posts

😢 Same outcome. Image of the launcher.




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IronJulia
47252 Posts
Achivement: Forum Grandmaster
Achivement: I'm feeling retro!
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#3
11/5/2024

Have you tried out the steps Fezi mentions in this post?: https://www.plitch.com/en/forumthread/plitch-blue-screen-277474408572911617

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#3
11/5/2024
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IronJulia
47252 Posts
Achivement: Forum Grandmaster
Achivement: I'm feeling retro!
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Have you tried out the steps Fezi mentions in this post?: https://www.plitch.com/en/forumthread/plitch-blue-screen-277474408572911617

1 0
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NiteMare1991
4 Posts
#4
11/5/2024

I also had a ticket it. This is the solution. Webview2 repair resolved. Thanks!!

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#4
11/5/2024
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NiteMare1991
4 Posts

I also had a ticket it. This is the solution. Webview2 repair resolved. Thanks!!

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IronJulia
47252 Posts
Achivement: Forum Grandmaster
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Achivement: Friendly
#5
11/6/2024

Happy Gaming! 🥳

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#5
11/6/2024
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IronJulia
47252 Posts
Achivement: Forum Grandmaster
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Happy Gaming! 🥳

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